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Ordering is extremely simple. I need
the following information:-
Your name, including your christian name please. I hate
talking to Mr B Smithey, Brian is much better.
Your full address including post code or zip code.
A contact telephone number. This is important in case
anything goes wrong and I need to contact you urgently.
The parts you require including their part number. These
can be found on the web site.
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You can e mail your order. At the moment we do not have
a shopping basket facility. If you copy the information on the web page
and paste it into word you should be able to paste it onto your e mail.
The minimum I need is the part number and the quantity required. I will
e mail you a confirmation if there is any confusion.
If you do not have e mail then you can telephone me on
the number on the home page, but please note the times between which I
will take calls. Alternatively you can send a letter including the above
information.
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I will send out the parts by post when they are ready,
the cost of postage and packing will be at cost. Currently there is no
VAT but there will be from 5th November for all Uk and EC customers. I
will include an invoice and ask that you send me a cheque by return of
post. I do not take credit cards due to the costs involved. For overseas
customers I can accept a cheque in your currency but we would have to
make some arrangements regarding exchange rates. Alternatively I can give
you my bank details and you can wire it through in sterling or you can
get a bankers draft. I have not had a problem with this system and I am
reluctant to ask for payment up front as it would be difficult for me
to manage on my own.
I will bring parts out to shows but this reduces the
amount of stock I can take so I have to limit the number and weight of
parcels I can bring. The exception to this would be Harrogate which is
only 40 minutes away from where I live. You may pick up parts from my
house, but only by prior arrangement please.
In general I will cash your cheque within 7 days of recipt. |